Eden Davis
Constantly pushing to understand and improve the support world for AEC and Construction Cloud customers. As Zendesk Admins in the reseller space, we face unique challenges when it comes to integrating and optimizing data. If you're interested in Customer Experience and Support, Zendesk, and the AEC/Construction Cloud Industry - please follow me!
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Aperçu des activités
Dernière activité effectuée par Eden Davis-
Eden Davis a ajouté un commentaire,
Hi Karen, are there any updates on this since March? Thanks!
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Eden Davis a ajouté un commentaire,
I needed similar functionality for requested articles so I wrote a guide for the steps I use to achieve this here: Automatically Set a Due Date for Tasks Using Custom Fields - I hope it helps someo...
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Eden Davis a créé une publication,
Add "Manage Labels" to the Arrange Content Section of Guide Admin
Currently, we can only manage content tags (Managing content tags) or change the applied labels for articles in bulk (Changing article labels in bulk on multiple articles). We need the ability to ...
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Eden Davis a ajouté un commentaire,
+1 We need this ability. In general, we need more specific features to have mirrored functionality. If it can be done in a macro, it should be be possible to do it in a trigger, or automation, and ...