Aaron Miller
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Activité récente par Aaron Miller-
Even once every 15 minutes or 10 minutes would be a massive improvement for a lot of us.
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Hi Dave, I did see that, but the four-month-old comment about SLA functionality being a priority this year doesn't inspire much confidence in a five-year-old thread as we move into the fourth quart...
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This feels a little like shouting into the void at his point, but I will add that our support team also needs more granular SLA timing. We have a 2-hour SLA, so being notified halfway through is n...
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Hello Dave, Absolutely! And Content Cues sounds like it would be a great feature, but we cannot use it, unfortunately. Below is the support workspace page that I am referring to. It allows us to ...