Aaron Miller
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Dernière activité
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Votes29
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Abonnements17
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Activité récente par Aaron Miller-
We also need the ability to query across Datasets. We often run into issues with being unable to adequately query due to the datasets being separate. Currently, I'm trying to find the Time Spent ...
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I just tried to turn this on and I'm getting a message that says our account doesn't have enough macro data to turn on suggested macros. Is this a bug? Because many of us use macros regularly, an...
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Thanks for the update, Scott! Looking forward to hearing more as things progress!
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I second that! Fantastic, thank you!
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That is fantastic, thank you so much!
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Hello all, just wondering if it's possible to change the text color of a hyperlink in one spot of an article. I have a KB that's color-coded and the default color we've set looks yucky. It's not ...
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Even once every 15 minutes or 10 minutes would be a massive improvement for a lot of us.
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Hi Dave, I did see that, but the four-month-old comment about SLA functionality being a priority this year doesn't inspire much confidence in a five-year-old thread as we move into the fourth quart...
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This feels a little like shouting into the void at his point, but I will add that our support team also needs more granular SLA timing. We have a 2-hour SLA, so being notified halfway through is n...
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Hello Dave, Absolutely! And Content Cues sounds like it would be a great feature, but we cannot use it, unfortunately. Below is the support workspace page that I am referring to. It allows us to ...