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Brandon Martus
Adhésion le 28 oct. 2021
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Dernière activité le 06 août 2024
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Dernière activité effectuée par Brandon Martus
Brandon Martus a ajouté un commentaire,
+1
We also need the ability to be able to ban abusive users.
Afficher le commentaire · Publication le 06 août 2024 · Brandon Martus
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Brandon Martus a ajouté un commentaire,
We would very much like to create triggers based on CC email addresses.
Sometimes people are responding to a customer outside of Zendesk, but also CC'ing our main support email, which doesn't get picked up by our normal email routing (which is based on Received At).
Afficher le commentaire · Publication le 10 août 2022 · Brandon Martus
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Brandon Martus a ajouté un commentaire,
We would very much like to create triggers based on CC email addresses.
Sometimes people are responding to a customer outside of Zendesk, but also CC'ing our main support email, which doesn't get picked up by our normal email routing (which is based on Received At).
Afficher le commentaire · Publication le 10 août 2022 · Brandon Martus
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