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Adhésion le 22 nov. 2022
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Dernière activité le 03 mars 2025
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Info a ajouté un commentaire,
Hello,
Can I also add my end user list to the Zendesk Chat? And make sure that a customer who's logged in to my website, is directly identified when they start chatting? I don't like having to ask for their contact details while they are logged in already.
Thanks!
Afficher le commentaire · Publication le 12 déc. 2022 · Info
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Info a créé une publication,
My Zendesk Guide is in five different languages. When I go to 'Guide admin' and then to 'Arrange articles' and then 'Sections', I can't get an overview per language. So when the Dutch team wants to arrange their sections, the sections in all the other languages are in the same list, which is very confusing. It would be great if it was possible to filter this list by language (which is possible in 'Manage articles').
Thanks!
Publication le 12 déc. 2022 · Info
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Info a ajouté un commentaire,
Is it possible to NOT show the 'last updated date' in the articles?
Afficher le commentaire · Publication le 22 nov. 2022 · Info
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