h_sz_ke
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Activité totale59
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Dernière activité
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Votes49
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Aperçu des activités
Dernière activité effectuée par h_sz_ke-
h_sz_ke a ajouté un commentaire,
I agree with last answer. It's especially infuriating that we lose features we use every day, and then the problem is supposedly solved by switching to the Enterprise Plan to again sort the tickets...
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h_sz_ke a ajouté un commentaire,
Another work-slowing change: In the new workspace interface, after I have written the text in the "Internal note," if I switch to "E-mail," the entered text disappears. The issue of placing the tex...
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h_sz_ke a ajouté un commentaire,
Today, we switched to the new interface. It's incredibly uncomfortable, but we're trying to embrace the necessity. We don't initiate phone calls from tickets, so why is it not possible to preserve...
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h_sz_ke a ajouté un commentaire,
Thank you for the opportunity for the meeting. Our main points are: - leave space for new comment- leave method for choosing "private reply" and "public comment" with one click (not an an...
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h_sz_ke a ajouté un commentaire,
I hope I can switch back later older version of Agent Workspace, this update seems to be a nightmare. Very unfriendly service, answering to info@zendesk.com bounced back. This update is horrible. W...
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h_sz_ke a ajouté un commentaire,
New update is horrible. Smaller box for replies. Why I cannot return back old sorting order? Writing a reply in this small box is extremely frustrating. We use only "public reply", and "internal re...