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Clara Popov

Adhésion le 16 oct. 2021

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Dernière activité le 22 oct. 2021

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Clara Popov a ajouté un commentaire,

CommentaireBuilding reports

I'm having trouble with my queries when I'm trying to use both Decompose and Drill In. 

When I decompose one set of metrics, I then try to Drill In the results, however, it's not opening up any new window. 

When I Drill In to the original data, it works fine, it's only when I attempt to decompose and drill in afterwards. Does it not work that way? 

Afficher le commentaire · Publication le 28 août 2021 · Clara Popov

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Clara Popov a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

Also adding in that this feature would be super helpful. It's not helpful to have to daily manually write down the Available time an Agent is logged into Talk to make sure they're adhering to their schedule. 

Afficher le commentaire · Publication le 27 juil. 2021 · Clara Popov

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