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Luis

Adhésion le 16 oct. 2021

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Dernière activité le 25 oct. 2021

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Commentaire[ARCHIVE] Documentation

Hi everyone!

 

I've been configuring answer bot during these past weeks, and I'd like to know if there is any possibility to change the behavior of the button "yes, close my request" at the end of the article displayed in the email.

 

I'm talking about this one.

 

The change that we are thinking is about making that the button actually solves the ticket and doesn't redirect the user to the article on the help center. Is there a possibility to configure it like that on our end?

 

Thanks in advance.

 

Regards,

Afficher le commentaire · Publication le 05 juin 2021 · Luis

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