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Carl Carver
Adhésion le 23 nov. 2021
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Dernière activité le 16 mars 2022
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Dernière activité effectuée par Carl Carver
Carl Carver a ajouté un commentaire,
Hey Amie Brennan
I should have said which 'plan' will this be available on. We have Professional; I just want to make sure it's not going to be an Enterprise-only feature.
Carl.
Afficher le commentaire · Publication le 16 mars 2022 · Carl Carver
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Carl Carver a ajouté un commentaire,
Can you please confirm which versions of the product this feature will be available in?
Afficher le commentaire · Publication le 15 mars 2022 · Carl Carver
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Carl Carver a ajouté un commentaire,
I've tried every method mentioned in this thread to get this work, but still can't for some reason... even tried creating a webhook... fundamentally they all seem to be the same logic.
Just saw this: https://support.zendesk.com/hc/en-us/articles/4409692719130-Announcing-the-Zendesk-intelligent-triage-EAP
"You can also use intelligent triage to increase your support team’s efficiency by configuring triggers that reply to tickets with public or private comments."
Sounds promising.
Afficher le commentaire · Modification le 26 nov. 2021 · Carl Carver
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