mfg
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Activité récente par mfg-
we have the same issue as well. although the majority of our agents don't need access, we have a standard agent that does because they also review suspended tickets
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this banner method would be helpful to add a reminder to always verify end user's organization membership before sharing org data - preventing data leak / breaches
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100% Would love to see this - manage brand, status, agent only.
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To answer my question above, you can accomplish redirecting from one form to another with the same method and a few adjustments: //form redirect var oldIds = ["12500176350359", "12500154...
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Is this case sensitive? I wasn't getting subject and description to populate, but updated the case to all lower case and now it works. I don't think there were any other edits.
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I'm trying to accomplish the same redirect but with forms. for cases where the end user has a direct link to a form, I'd like to redirect traffic from an old form to another. I was curious if the c...
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In the event the attachments are needed to manage the ticket, but you want them removed after; or you want to remove them when they include certain details (ie if an end user submits a PO with cred...
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do you know if this works the same way in salesforce? we're using the integration app to help our sales team see their accounts activity and would like them to be able to see end user activity.
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Currently, with the default notify-assignee trigger, our agents receive a notification that a side conversation email was replied to, but they don't get a notification with the text of that reply -...
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Thanks Callum D - am i correct to assume this would be done via API?