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Amanda L.

Adhésion le 03 août 2022

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Dernière activité le 30 avr. 2024

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Dernière activité effectuée par Amanda L.

Amanda L. a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

This seems to be a topic since 2022 (link below) and yet there are no updates!! This functionality would be extremely beneficial 

 

https://support.zendesk.com/hc/en-us/articles/4408881694362-Can-one-email-create-two-tickets-in-different-Zendesk-accounts

Afficher le commentaire · Publication le 30 avr. 2024 · Amanda L.

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Amanda L. a ajouté un commentaire,

CommentaireManaging Talk

is there a similar option for fallback queues when using omnichannel statuses?

Afficher le commentaire · Publication le 12 janv. 2024 · Amanda L.

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Amanda L. a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

Norman Knoche - Could you please share which platform you moved to? 

Thank you! 

Afficher le commentaire · Publication le 22 mars 2023 · Amanda L.

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Amanda L. a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Is there an update on this thread?

This discussion started over two years ago and so far there has been no movement. The limit for the views should be customizable and if a max is indeed necessary, it should be AT LEAST 30!

Right now I have two teams using zendesk, each one using at least 20 views each and toggling between pages is not working!

Afficher le commentaire · Publication le 03 août 2022 · Amanda L.

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