
Violeta Micu
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Activité totale43
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés1 utilisateur
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Votes22
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Abonnements15
Aperçu des activités
Dernière activité effectuée par Violeta Micu-
Violeta Micu a ajouté un commentaire,
Hello @..., So the %satisfaction score that has been created by Zendesk as a metric in the Explore product is calculated based on this: COUNT(Good satisfaction tickets)/COUNT(Rated satisfaction tic...
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Violeta Micu a ajouté un commentaire,
Hello, A vote from my side as well :(. Thanks, Vio
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Violeta Micu a ajouté un commentaire,
Hi @..., 2 years ago you said that this feature was top priority. Which is the current status?
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Violeta Micu a ajouté un commentaire,
Is this feature included in the Q4 Roadmap?
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Violeta Micu a ajouté un commentaire,
Hello, There are 2 ways to see the Follow up tickets in explore. Dataset: Ticket Events 1. This solution helps you to see quickly how many follow-up tickets you have: Metrics: Tickets created Filte...
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Violeta Micu a ajouté un commentaire,
Another one here :( Please help us, we have too many agents