
Anita Rajkumar
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Dernière activité
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Activité récente par Anita Rajkumar-
any new update on when can we expect the feature to go live (Round Robin assignment) ?
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This trigger not adding agent_ooo tag to tickets which are assigned to the agent when agent set him as unavailable. please suggest
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First reply time business hours does it excludes the non business hours replies ?
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Pulkit, Is it possible to embed email hyperlink in the home page image?
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It's not prefilling the location field. please suggest
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I need to upload data into Location drop down It has 3000 options in it. How to handle it? please suggest
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any suggestion/sample code on below requirement Requirement : - (End –User Window only)“Last Name”, “First Name”, “Network ID”, “Reports To” and “Location” fields needs be pre populated and read-o...
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Thanks again Pulkit when the new 'Submit a request' is opened (requests/new?) is it possible to pre-populate the Last Name and First Name based on who is logged/requestor in to submit the ticket?...
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Thank you Pulkit!
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Thank you Pulkit Could you please share code for adding title under the line ?