Elizabeth Williams
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Dernière activité
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Activité récente par Elizabeth Williams-
Hi Liz J. Brown - If you were to apply the rule tomorrow, then the next time the rule runs (it runs weekly) the rule would look at the articles and set to "unverified" any articles that meet your d...
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Thanks for the feedback! I fixed the link and published the article.
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Hi Mary Paez - The merge content tags feature allows you to create a new tag (for example "Approved Email"), and then merge the old tag (for example "approved email") with the new one. When you mer...
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Thank you Heather Firth! The link has been fixed and is now pointing to the About Zendesk Federated Search article. Thanks again!
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Thank you for the feedback! I've updated the article with the correct navigation instructions (Team > Groups). Thanks!
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Sanobar Khwaja One thing to verify is that you have met the theme requirements... See the note at the top of this article with the link to more information about getting started with content tags. ...
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Hi Sanobar Khwaja The content tags appear as clickable links under the Related to section of the article. See About content tags for a screenshot illustrating this. Thanks!
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Hi Monika Kanomata, You can find the information in the Adding content tags to articles and posts section within the Help center templating cookbook. Thanks!
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Thanks for the feedback. Brett Bowser the current UI has a "flagged" label which is different from the previous "outdated" label shown in the help article that Monika was asking us to revise. Looki...
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New open beta for Guide: New request list experience The new request list experience (Beta) improves the way in which end users can manage large numbers of requests in the customer portal. When yo...