Peter Rifkind

1. Communauté
2. Tips from users - Zendesk Suite
3. Removing ALL CCs from a ticket via a Trigger/Target

Does anyone know if this still works?  I tried to reproduce the workflow, without success.   Edit - I figured it out.  It's super helpful that there's a "Target Failures" tab within the API channel...

• Afficher le commentaire
• Peter Rifkind
• Création 9 octobre 2018 19:17
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Allow end users to update fields after ticket is created

Any word on this feature request?  Is there an alternate workflow that anyone can suggest?

• Afficher le commentaire
• Peter Rifkind
• Création 12 juin 2018 19:03
• 1 vote