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Roxelle Miayo
Adhésion le 04 nov. 2021
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Dernière activité le 07 nov. 2023
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Dernière activité effectuée par Roxelle Miayo
Roxelle Miayo a ajouté un commentaire,
Hi Louise,
Thanks for bringing this up. I have created a support ticket so we can further investigate this. Please expect an email shortly.
Thank you!
Afficher le commentaire · Publication le 18 mai 2022 · Roxelle Miayo
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Roxelle Miayo a ajouté un commentaire,
Unfortunately, the default CSAT survey for Zendesk is only a good or bad rating. If you would like to rate it from 1 to 5, you may use a third-party app instead. You may want to check Zendesk Marketplace for this.
Zendesk does not support these apps. For this reason, we can guarantee that it will do exactly what you are looking for, but I believe it is worth trying.
Hope it helps!
Afficher le commentaire · Publication le 18 mai 2022 · Roxelle Miayo
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Roxelle Miayo a ajouté un commentaire,
We appreciate you getting ahead of troubleshooting. I'll go ahead and create a ticket so we could investigate further. Please expect an email shortly.
Afficher le commentaire · Publication le 18 mai 2022 · Roxelle Miayo
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Roxelle Miayo a ajouté un commentaire,
I believe that your concern is quite similar to Matthew's comment above. Unfortunately, this functionality is currently unavailable as Zendesk ticket IDs are strictly numerical.
I would suggest posting this in the General Product Feedback topic [https://support.zendesk.com/hc/en-us/community/topics/200132066-General-Product-Feedback-] to engage with other users who have similar needs and discuss possible workarounds. Conversations with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning.
Thank you!
Afficher le commentaire · Publication le 18 mai 2022 · Roxelle Miayo
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Roxelle Miayo a ajouté un commentaire,
Hi Robert,
Thanks for the update. I will be creating a ticket for you to further investigate your concern. Please look forward to my email.
Afficher le commentaire · Publication le 25 nov. 2021 · Roxelle Miayo
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Roxelle Miayo a ajouté un commentaire,
Hi Robert,
Thanks for posting. I’d like to know more about what’s happening — was this working okay before? Is the issue only happening when copying an image from Outlook? How about on Gmail? Also, have you tried pasting the image into several other applications?
Afficher le commentaire · Publication le 24 nov. 2021 · Roxelle Miayo
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Roxelle Miayo a ajouté un commentaire,
I've already responded to our existing conversation through messaging — let's continue working from there.
Afficher le commentaire · Publication le 19 nov. 2021 · Roxelle Miayo
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Roxelle Miayo a ajouté un commentaire,
Hi Light,
I will be creating a ticket for you to further investigate your concern. Please look forward to my email.
Best,
Roxelle G.
Afficher le commentaire · Publication le 04 nov. 2021 · Roxelle Miayo
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Roxelle Miayo a ajouté un commentaire,
This request was closed and merged into request #9725915 "[Community Post] Why do my artic...".
Afficher le commentaire · Publication le 04 nov. 2021 · Roxelle Miayo
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