Vanessa Radman
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Dernière activité effectuée par Vanessa Radman-
Vanessa Radman a créé une publication,
Help with explore report customization - metrics and attributes
I'm looking to have a variety of reports - tickets by first reply time bracket, first reply time (median), etc - and I'd like all of these reports to exclude tickets with the tag "aircall" as well ...
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Vanessa Radman a ajouté un commentaire,
Zac Garcia unfortunate news but I do appreciate the follow-up. I hope more people vote this up as it's super important for our business needs.
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Vanessa Radman a ajouté un commentaire,
Zsa Trias my issue is exactly as Joshua summarized, I want to be able to sort columns in a table alphabetically. Is this something that the product team has on the roadmap? It's one of the most imp...
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Vanessa Radman a ajouté un commentaire,
Is printing a ticket with images anywhere on the roadmap? I see it still hasn't been rolled out. Gmail does this really well as a reference. An update would be appreciated.
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Vanessa Radman a ajouté un commentaire,
Can someone confirm if that is what's happening to me? I've spent a substantial amount of time on this today... As shown in the two images below, when I hover over the "Tickets" column, I'm able to...
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Vanessa Radman a ajouté un commentaire,
Couldn't agree more. Also there's a place in the Admin Center>Workspaces>Agent Interface where it says that Agents should be able to see the Organization page from the left side primary/main nav wh...
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Vanessa Radman a ajouté un commentaire,
Hi there, All of the tickets created for our company are from emails coming from our customers, we're not using any forms or chat at the moment. Is there a way to bulk verify all of my customer ema...