Ian Marston
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Activité totale73
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Publications
Activité récente par Ian Marston-
Additional column settings in Admin for macros usage
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences) I would like to ha...
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Knowledge suggestion tool - add in "Macro request" form
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences) I would like to ha...
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Address look up tool for webforms
Feature Request Summary: Zendesk Support should have the ability to allow customers to search and add their postal address on web forms. In the UK this could link to the Royal Mail API or flat fi...
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New feature - Side- conversation email, restrict domain names and/or restrict to pre-defined drop down list
Ability to select a list of email addresses from a drop down list, which has been pre-defined by admin during configuration. Alternatively, allow admin to configure so that emails can only be sent ...