Marc Howe

1. Communauté
2. Feedback - Ticketing System (Support)
3. Attach multiple Zendesk domains, single Slack team

Seems we have the same problem as everyone commenting here; two separate Zendesk instances used in our company and one Slack, and it's causing a lot of pain not being able to integrate our latest z...

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• Marc Howe
• Création 27 mai 2022 18:53
• 1 vote

1. Apps and integrations
2. ...
3. Slack integration
4. Understanding, installing, and configuring the Slack for Zendesk Support integration

Could someone provide an update on https://support.zendesk.com/hc/en-us/articles/4408833756698/comments/4408849222426?

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• Marc Howe
• Création 13 mai 2022 10:02
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Restriction on individual tickets or groups

Could we have an update on this please? Allowing us to select agents who can access tickets in multiple groups (but not be part of the group) would be a huge, huge benefit. As a new customer to Zen...

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• Marc Howe
• Création 22 avril 2022 14:56
• 0 vote