Brian Rosenkrantz
-
Activité totale26
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés0 utilisateur
-
Votes6
-
Abonnements12
Aperçu des activités
Dernière activité effectuée par Brian Rosenkrantz-
Brian Rosenkrantz a créé une publication,
Timestamp instead of relative date in date columns?
RéponduHi! Is it somehow possible to show the timestamp instead of the relative time in date columns like Requested and Updated? - I know it's not possible with native Zendesk settings, but does anyone kn...
-
Brian Rosenkrantz a ajouté un commentaire,
Does anyone know if it's possible to disable Zendesk form automatically creating links to the help center, just because you add a # in front of some random numbers?
-
Brian Rosenkrantz a ajouté un commentaire,
Vote+1 I have an issue where the automated link created by #xxxxx uses the wrong brand url, so I would very much also like to be able to disable it!
-
Brian Rosenkrantz a ajouté un commentaire,
When creating a ticket via the mobile app, you can change properties like status, requester, form 6& brand on the ticket. But you need to press "See all" first. When I create a ticket via the App, ...
-
Brian Rosenkrantz a ajouté un commentaire,
My customer gets their tickets from End-users via the Help Center, and the CC field is visible for the End-users to add email adresses. But it is not possible for the End-users to edit the CC-field...
-
Brian Rosenkrantz a ajouté un commentaire,
Thx for your reply Pedro Rodrigues That was the same alternative I could think of, but in an environment with multiple brands and multiple notification-triggers per brand, the administration will b...
-
Brian Rosenkrantz a créé une publication,
Placeholder or something similar to get the subdomain?
Hi!I have an instance with multiple brands and Help Centers.I also have Agents(ex Academy) that sometimes use Zendesk as an End-user(contacting IT) and therefore need to be sent to the Help Center ...
-
Brian Rosenkrantz a ajouté un commentaire,
On some instances I have the "Organization" menu in Support, but on others I don't. Does anyone know why this happen?? Update: Just found the setting "Enable Organization List" under "Agent Interfa...