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Crystal Chenier

Adhésion le 04 févr. 2022

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Dernière activité le 06 juin 2022

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Dernière activité effectuée par Crystal Chenier

Crystal Chenier a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk Apps Framework (ZAF)

Tipene Hughes Whew, this is out of my league, Lol. I will see if I can figure it out. Thanks for all of your help

Afficher le commentaire · Publication le 06 juin 2022 · Crystal Chenier

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Crystal Chenier a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk Apps Framework (ZAF)

Tipene Hughes I have one more request, how can I add branding logos to the home page? I have 2 search tabs for our products which have different branding logos and I am having a hard time figuring our where to plug the logos. I've added a screenshot below

Afficher le commentaire · Publication le 06 juin 2022 · Crystal Chenier

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Crystal Chenier a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk Apps Framework (ZAF)

Tipene Hughes You are Awesome!! Thanks for saving my day :-)

Afficher le commentaire · Publication le 06 juin 2022 · Crystal Chenier

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Crystal Chenier a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk Apps Framework (ZAF)

Tipene Hughes I am referring to the Title in the screenshot below. I would like for it to read Contact Support, rather than Submit a Request

Afficher le commentaire · Publication le 06 juin 2022 · Crystal Chenier

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Crystal Chenier a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk Apps Framework (ZAF)

Tipene Hughes Thank you, 

I am now trying to figure out how to change the Title from "Submit a Request" to "Contact Support"

I see the code  

  • {{link 'new_request' role="menuitem" class='submit-a-request'}}
  • Would the above code be the one that I need to change?

    Afficher le commentaire · Publication le 06 juin 2022 · Crystal Chenier

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    Crystal Chenier a ajouté un commentaire,

    Commentaire de la communauté Developer - Zendesk Apps Framework (ZAF)

    Tipene, this code worked! I am now trying to figure out how to change the Title from "Submit a Request" to "Contact Support"

    I see the code  

  • {{link 'new_request' role="menuitem" class='submit-a-request'}}
  • Would the above code be the one that I need to change?

     

     

    Afficher le commentaire · Publication le 06 juin 2022 · Crystal Chenier

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    Crystal Chenier a ajouté un commentaire,

    CommentaireUsing AI agents for email and web form

    Thank you

    Afficher le commentaire · Publication le 03 juin 2022 · Crystal Chenier

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    Crystal Chenier a ajouté un commentaire,

    CommentaireUsing AI agents for email and web form

    Hello,

    I am having trouble with my AnswerBot generating articles after entering keywords in the search. After entering something as simple as a Password Reset, all it does is start the AnswerBot over, it doesn't generate a article about password resets. Any suggestions?

    Afficher le commentaire · Publication le 02 juin 2022 · Crystal Chenier

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    Crystal Chenier a ajouté un commentaire,

    CommentaireWeb Widget (Classic) documentation

    Hello,

     

    I am having trouble with my AnswerBot generating articles when someone types a search. My AnswerBot starts over when I enter keywords instead of generating a article. Any suggestions on how to change this?

    Afficher le commentaire · Publication le 02 juin 2022 · Crystal Chenier

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    Crystal Chenier a ajouté un commentaire,

    Commentaire de la communauté Developer - Zendesk Apps Framework (ZAF)

    Is there a way to change the Submit a Request Tab in the Header to Contact Support? Is there a different code that needs to be entered in that place? I changed the name but it just removed the Tab from the Header on the Web Page

    Afficher le commentaire · Publication le 25 mai 2022 · Crystal Chenier

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