Recherches récentes


Pas de recherche récente

Nataliia Dovgal's Avatar

Nataliia Dovgal

Adhésion le 23 sept. 2022

·

Dernière activité le 05 juil. 2023

Suivis

0

Abonnés

0

Activité totale

7

Votes

0

Abonnements

3

APERÇU DES ACTIVITÉS

Dernière activité effectuée par Nataliia Dovgal

Nataliia Dovgal a ajouté un commentaire,

CommentaireBuilding reports

Hey!

We have been comparing AVG and MED metrics over time, and usually, the difference is small - a few hours. 

However, for the month of December and June, the AVG number is x2, which is rather strange. I wonder the best way to figure out why it is so? I would appreciate your ideas and response!

 

Afficher le commentaire · Publication le 05 juil. 2023 · Nataliia Dovgal

0

Abonnés

0

Votes

0

Commentaire


Nataliia Dovgal a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

Jumping into this thread! This feature is very needed

Afficher le commentaire · Publication le 08 nov. 2022 · Nataliia Dovgal

0

Abonnés

0

Votes

0

Commentaire


Nataliia Dovgal a ajouté un commentaire,

CommentaireTicket basics

Hey Gabriel.

Thank you for the suggestion!

However, this isn't working, cause besides Help Center API tickets, we have 2 other different API tickets( This trigger will tag them all and we need Help Center tickets only

Afficher le commentaire · Modification le 26 sept. 2022 · Nataliia Dovgal

0

Abonnés

0

Votes

0

Commentaire


Nataliia Dovgal a ajouté un commentaire,

CommentaireTicket basics

Hi!

We have a few different Web forms connected to Zendesk.

Is there a way to separate and tag Tickets coming via Help Center?

Afficher le commentaire · Publication le 23 sept. 2022 · Nataliia Dovgal

0

Abonnés

0

Votes

0

Commentaire