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Cláudia Araújo
Adhésion le 17 nov. 2022
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Dernière activité le 17 oct. 2023
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Dernière activité effectuée par Cláudia Araújo
Cláudia Araújo a ajouté un commentaire,
Thanks so much for the quick reply Brian!
I have tried this but I am getting the below in response:
Put "https://www.mydomain.zendesk.com/api/v2/tickets/update_many": remote error: tls: handshake failure
Any thoughts to what might causing this? Am I using the wrong endpoint?
Thanks again!
Afficher le commentaire · Publication le 17 oct. 2023 · Cláudia Araújo
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Cláudia Araújo a créé une publication,
In order to then map it with another tool, I would like to have the organisation name of the requester as a custom field of the ticket.
Is it possible to achieve this with a trigger/automation that would auto-fill the field with the default organisation of the requester (in case they have multiple)?
Many thanks in advance!
Modification le 04 oct. 2023 · Cláudia Araújo
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