Dan Ross
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Activité totale1409
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Dernière activité
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Membre depuis
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Abonné à2 utilisateurs
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Abonnés8 utilisateurs
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Votes451
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Abonnements503
Aperçu des activités
Dernière activité effectuée par Dan Ross-
Dan Ross a ajouté un commentaire,
Hey Anup, In the case of a dropdown field, making it end-user editable only allows them to select from the list of options you define. They cannot enter their own values.The only field type that ...
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Dan Ross a ajouté un commentaire,
Hi Shiyu Zhu Thanks for replying! I would like different language flows for the same brand because Brands are tied to Guides and Guides support content in multiple languages. We have several produc...
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Dan Ross a ajouté un commentaire,
Are we able to have more than one Flow per brand, segmented by language? Brand 1 EN Flow Brand 1 FR Flow Brand 1 NL Flow with the flow initiation being controlled by whatever we pass the web sdk ...
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Dan Ross a ajouté un commentaire,
Hey Jeff, The attribute you're trying to add is called a placeholder try adding something like this to the $(document).ready(function() in your scripts.js file in the Guide code. $(".request_subj...
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Dan Ross a ajouté un commentaire,
Hey Yuli, Each ticket form has its own set of fields, though a ticket field can be used across multiple ticket forms. For example, we have a field called 'Case Reason' that we apply on all our Supp...
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Dan Ross a ajouté un commentaire,
Hey Yuli Zingerman You can do this using the Ticket Forms feature of Zendesk, if your plan supports it. It allows you to assign ticket fields to forms, and then a form to a specific brand or brands...
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Dan Ross a ajouté un commentaire,
Woohoo! Thanks Chris & team! Eager to see the results of this work :)
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Dan Ross a ajouté un commentaire,
Hey Jeroen, Zendesk removed support for IE 11 in Dec 2019. You can see their announcement for this change here. It is no longer secure, nor widely used. It's time to upgrade. Some great options tha...
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Dan Ross a ajouté un commentaire,
Hey Phil Grove - Can you please elaborate on the rationale behind that decision? I'm the main admin of our instance, we have SSO & 2FA enabled through a secure service (Onelogin). The owner of our ...
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Dan Ross a ajouté un commentaire,
Hi 이엔,It's a bit difficult to provide a specific solution to your problem without more information. Are you getting an error message when you try to send a message through Facebook? What happens on...