Nicky Lilja
- Activité totale 45
- Dernière activité
- Membre depuis
- Abonné à 0 utilisateur
- Abonnés 1 utilisateur
- Votes 20
- Abonnements 19
Aperçu des activités
Dernière activité effectuée par Nicky Lilja-
Nicky Lilja a ajouté un commentaire,
Hi Kalle. So you are working a with Groups, we have groups for our support team today, now I am planning to implement groups for subject experts as well in regards to articles. Do you have many g...
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Nicky Lilja a ajouté un commentaire,
Would be great if , when a Heading of an article is changed, then when using the new functionality for it to update the heading in other articles. My users don't find this necessarily easier than ...
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Nicky Lilja a ajouté un commentaire,
We have one Help Center today with more than 800 articles and growing. Now we would like to create a Brand, however, as many of you are stating, 60% is the same content. So it would be a great ch...
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Nicky Lilja a ajouté un commentaire,
Hi Elizabeth Yes, for Guide analytics we use both google analytics and GoodData, as well as Zendesk own insights. In GoodData you have something called Team Publishing dashboard which is good, an...
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Nicky Lilja a ajouté un commentaire,
Explore is great! However we work a lot with knowledge and community and currently we still need to work in GoodData to get statistics on publishing etc. So we are really looking forward to having ...
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Nicky Lilja a ajouté un commentaire,
We will have the Feature Management Team to follow the notifications. However as you stated in your first reply Nicole. It would be GREAT with tags function in the Community. To be able to efficien...