Rodger Bradford
-
Activité totale56
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés0 utilisateur
-
Votes12
-
Abonnements18
Aperçu des activités
Dernière activité effectuée par Rodger Bradford-
Rodger Bradford a ajouté un commentaire,
Along the same lines, where do these topics come from? I could not find any information about how to create or control these topics. When I checked the Voice Settings in the control panel, there...
-
Rodger Bradford a ajouté un commentaire,
Hello Grzegorz Pogwizd, We are a small business and only have 4 reps. The reps cover specific territories across North America. It doesn't make sense for us to assign it to a pool. We would like...
-
Rodger Bradford a ajouté un commentaire,
Grzegorz Pogwizd. It has been 7 months since your post. Has there been any progress regarding the assignment of leads to specific sales people from the Support/Sell app?
-
Rodger Bradford a ajouté un commentaire,
Hi there, the solution doesn't address the problem of the lack of emails sent information the activity feed. As a user, I would find this useful and the reporting function only gives me a metric, ...
-
Rodger Bradford a ajouté un commentaire,
I would like to be able to set up personal views for our agents without using up our allocation of shared views. It seems like an oversight that it cannot be done by an admin.
-
Rodger Bradford a ajouté un commentaire,
Hello, I noticed that the Export takes quite a long time to complete. Is there any way to set some parameters? For example, I only need to see the activity from the past 7 days. If I could enter...
-
Rodger Bradford a ajouté un commentaire,
Hello Laura, Thanks for your reply. I come from a Support background and love the automations, macros, triggers, and ticket status that are used in Support. Our company received a lot of sales co...
-
Rodger Bradford a ajouté un commentaire,
Thanks Alice. I have submitted it to the Feedback page.
-
Rodger Bradford a créé une publication,
Sell: Days Since Last Communication Should Reset with Support Communication
Hello, I am seeing that communication through Support does not factor in DAYS SINCE LAST COMMUNICATION (DSLC) in Sell. Is this an expected behavior? Ideally, we would like to see the DSLC start o...
-
Rodger Bradford a ajouté un commentaire,
Hello, I am seeing that communication through Support does not factor in DAYS SINCE LAST COMMUNICATION (DSLC). Is this an expected behavior? Ideally, we would like to see the DSLC start over when...