Randy Nieukirk
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Randy Nieukirk-
Randy Nieukirk a ajouté un commentaire,
I set mine up a little differently...can someone let me know if I am getting all Agent comments (public and private) per quarter using the following modifications:Metric:D_Count Agent Comments Col...
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Randy Nieukirk a créé une publication,
Create 2 tickets from 1 email?
I have 2 emails setup in Zendesk, for 2 different Zendesk Groups: itsupport@test.com navsupport@test.co Our support email address, itsupport@test.com - emails to this email address auto route to ...
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Randy Nieukirk a ajouté un commentaire,
If I wanted to create these custom metrics in Zendesk Explore for a query, which Data Set would I use fo rthe query? Tickets Ticket Updates Backlog history Thanks.
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Randy Nieukirk a ajouté un commentaire,
Added the request to have the option to delete all cloned queries when you delete a cloned Dashboard. Please go vote for my request:https://support.zendesk.com/hc/en-us/community/posts/360039277834...
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Randy Nieukirk a créé une publication,
Option to Delete queries attached to cloned Dashboards
When you clone a dashboard (for testing), it would be great if you had the option to delete all queries tied to that dashboard when you remove the Dashboard. Explore obviously keeps track of the qu...
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Randy Nieukirk a ajouté un commentaire,
Yes, Rob. I like that idea, make it an option for each Dashboard you clone.
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Randy Nieukirk a ajouté un commentaire,
When you clone a dashboard (for testing), it would be great if all queries tied to that dashboard were removed when you remove the Dashboard. Explore obviously keeps track of the queries assigned t...
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Randy Nieukirk a ajouté un commentaire,
I have a Dashboard that I have shared with my team and they are unable to choose the Drillthrough on the queries that I enabled Drillthrough on. They each have Viewer access to the Dashboard, but ...
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Randy Nieukirk a ajouté un commentaire,
Almost a year later and we cannot delete multiple queries? We do the same thing, clone default Dashboard and edit it down to the requested metrics. This would be greatly appreciated! I’m sick of de...
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Randy Nieukirk a ajouté un commentaire,
Sure, I posted here as well in case someone Googles the same request, then its available publicly.