Max McCal
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Dernière activité effectuée par Max McCal-
Max McCal a ajouté un commentaire,
I think so yes! It sounds like you're saying you're more interested in limiting the kinds of actions they can take than which users they can edit. This seems like something we'll be able to take in...
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Max McCal a ajouté un commentaire,
Hi, Johnny J – Our plans to look at permissions for users in the future are definitely shaping up, although we have more research to do before we can start in earnest. Am I understanding your ask...
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Max McCal a ajouté un commentaire,
Hi, Meg - Without being too specific – we're still in development and things are subject to change – we do plan for all ticket attachments to be covered by our first release.
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Max McCal a ajouté un commentaire,
Hey, all -- Dropping in to this thread to mention that we are actively working on a Malware Scanning tool in Zendesk, and we're looking for some customer eyes to come see what we're planning. If yo...
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Max McCal a ajouté un commentaire,
Hey, all -- Dropping in to this thread to mention that we are actively working on a Malware Scanning tool in Zendesk, and we're looking for some customer eyes to come see what we're planning. If yo...
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Max McCal a ajouté un commentaire,
Hi, all - I wanted to summarize what I hear to be the concerns raised in this thread. There are some very good concerns, and we know the current situation is not optimal. Sign in on host mapped acc...
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Max McCal a ajouté un commentaire,
Hi, Peider - Since the time of the last update here we have assigned one of our development teams to this issue. At present we are finalizing technical decisions and implementing a solution for vi...
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Max McCal a ajouté un commentaire,
Hey, Lila - My apologies for the lack of response, I apparently was unsubscribed from this thread! Our long term goal is to create a granular system for permissions application like you're discuss...
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Max McCal a ajouté un commentaire,
Hi, Marci - If you turn on the "Anyone can submit tickets" feature, users can create a password, but they are not required to. I would recommend opening a ticket with our support team.
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Max McCal a créé un article,
Lancement des rôles d’agent personnalisés améliorés
Annonce Disponible 8 décembre 2020 8-9 décembre 2020 Qu’est-ce qui a changé ? Le 7 décembre 2020, Zendesk a amélioré la fonctionnalité de rôles d’agent personnalisés, qui vous permet de déf...