Charles Nadeau a créé un article,
version="1.0" encoding="UTF-8"? Par défaut, le Centre d’aide met en quarantaine les balises et les attributs HTML non sécurisés dans les articles pour réduire le risque de code ...
Charles Nadeau a ajouté un commentaire,
Jennifer asked me to jump in about DITA. I work on her team at Zendesk. As she mentioned, we use Author to write the docs in DITA XML, then transform from DITA to HTML for Help Center. As you proba...
Charles Nadeau a ajouté un commentaire,
You'll need to set up some kind of #if condition: {{#if condition}} This is rendered if the condition is true. {{else}} This is rendered if the condition is false. {{/if}}
Charles Nadeau a ajouté un commentaire,
Sorry DJ. Link fixed. Charles
Charles Nadeau a créé un article,
version="1.0" encoding="UTF-8"? Quand vous exportez un thème, les fichiers exportés incluent un fichier intitulé manifest.json. Ce fichier définit le volet Paramètres du thème...
Charles Nadeau a créé un article,
version="1.0" encoding="UTF-8"? Le Centre d’aide Zendesk fournit aux utilisateurs finaux un formulaire HTML par défaut leur permettant d’envoyer des tickets : C’est un bon poi...
Charles Nadeau a ajouté un commentaire,
Thanks for the feedback. I added a line to the article specifying that to install or modify the integration in HipChat, you must be a HipChat owner or administrator, not just a room administrator.
Charles Nadeau a ajouté un commentaire,
OK, it looks like the Authenticate UI doesn't appear if the integration was authenticated previously. Mine doesn't show the Auth UI after installing the integration. The integration remembers your ...
Charles Nadeau a ajouté un commentaire,
HipChat basic trial. On the Configure tab, you don't get anything after entering your subdomain to complete your Zendesk URL and clicking Authentication with Zendesk?
Charles Nadeau a ajouté un commentaire,
Hey Alan, I updated the article. Some of the steps about enabling the integration were removed from the UI. I just ran a test setup of the integration and it worked for me. Let me know if you have ...