Charles Nadeau
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Activité totale3800
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés29 utilisateurs
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Votes12
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Abonnements3692
Aperçu des activités
Dernière activité effectuée par Charles Nadeau-
Charles Nadeau a ajouté un commentaire,
Hi Eric, Requests in the Help Center API don't count against the rate limit of the Support API, but the Help Center API still has the same limits as the Support API and they also depend on your Sup...
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Charles Nadeau a ajouté un commentaire,
Hi Valerie, thanks for the thoughtful comments. Problem #1: Publishing. > when you add more articles to the section there is no way to identify which articles need to be updated and which need to b...
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Charles Nadeau a ajouté un commentaire,
Just to step in here quickly. A condition is anything that resolves to true or false. You basically create the condition you want to meet. Example: {{#if name == 'Foo'}}
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Charles Nadeau a créé un article,
Ajout de canaux Sunshine Conversations à l’espace de travail d’agent Zendesk
Cet article vous offre un aperçu de la façon dont vous pouvez ajouter des canaux Sunshine Conversations à l’espace de travail d’agent Zendesk. Cet article contient les sections suivantes : Aperç...
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Charles Nadeau a ajouté un commentaire,
Hi KC, The cookbook relies heavily on jQuery. The Copenhagen v2 theme removed the jQuery library but you can add it back. Here are the instructions: https://support.zendesk.com/hc/en-us/articles/36...
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Charles Nadeau a ajouté un commentaire,
Hi Maria, I pushed example files to the docs folder in the repo. See example-handoffs.json and example-localized_content.json. Thanks. Charles
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Charles Nadeau a ajouté un commentaire,
It turns out the Google Analytics code uses jQuery extensively (anything with a $ is jQuery) and needs to be rewritten for Copenhagen v2 using standard JavaScript. The simplest solution would be to...
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Charles Nadeau a ajouté un commentaire,
Hi Kate and Joey, You can replace the following jQuery opening: $(document).ready(function() { with the JavaScript equivalent: document.addEventListener('DOMContentLoaded', function() {
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Charles Nadeau a ajouté un commentaire,
Hi Dennis, I updated the link. Thanks for bringing it to our attention. You can get started with the Guide developer resources at https://support.zendesk.com/hc/en-us/articles/360002101028.
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Charles Nadeau a ajouté un commentaire,
Hi Shay, I assume you're referring to the gist at https://gist.github.com/chucknado/40ff923e6a2eef6ad529bf32cd12640f? The error could mean the API didn't find any of the following records in your a...