Dan Duncan
- Activité totale 26
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Dernière activité effectuée par Dan Duncan-
Dan Duncan a ajouté un commentaire,
In response to Jake Holman's comment here: https://support.zendesk.com/hc/en-us/community/posts/203422496/comments/207175338 I think what Jake describes would address our need nicely. Many of our ...
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Dan Duncan a ajouté un commentaire,
Is there a way to give an individual end-user permission to not only view all tickets from their organization but to also edit any ticket from their org? We will typically have customers who want ...
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Dan Duncan a ajouté un commentaire,
Yes, I agree. I am particularly interested in the Subject field. We may have a customer who wants to edit the subject but they have no way of doing this themselves.