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Kristina Roberson

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Dernière activité effectuée par Kristina Roberson
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    Kristina Roberson a ajouté un commentaire,

    My phone is iPhone 6S+ IOS 11.1.1 Is there anything I need to do to improve the app on this device?   Thank you, Kristina

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    Kristina Roberson a créé une publication,

    TIME on chat transcript email is not set to my timezone

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    We noticed the time on the chat transcript email intro is 6 hrs ahead of our time [America/Chicago CST]. I already spoke to your general support staff and they said it’s what time your main system ...

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    Kristina Roberson a créé une publication,

    APP logging me out

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    There seems to be a glitch in the app that seems to log you out and you don’t get the notifications. You only realize it when you open the app again and it automatically starts this login process. ...

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    Kristina Roberson a créé une publication,

    HISTORY should include ALL visitors, even ones who don't initiate CHAT

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    We've noticed that some visitors to our site don't initiate a chat session, however, it's nice to see their user info- where they are from, what path they came from to our site, etc. We see their i...