Dawn Anderson
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Dernière activité effectuée par Dawn Anderson-
Dawn Anderson a ajouté un commentaire,
Hi For channel of web widget we are not seeing any data?
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Dawn Anderson a ajouté un commentaire,
Hi All We are going to be using Azure but they have over 1000's of IPs for provisioning users, these can constantly change also - how has people implemented this? Thanks
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Dawn Anderson a ajouté un commentaire,
Hi Mary We use Zignatures to push a signature to our agents based on the group that they belong too, once created it's really easy to maintain and change real time. Has helped us out when we want o...
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Dawn Anderson a ajouté un commentaire,
Hi, Is the channels Facebook/Twitter remaining or are these due to be deactivated due to the social messaging add on? If they are to be deactivated, is there a date for this please?
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Dawn Anderson a ajouté un commentaire,
I've added this snippet to my document head code for the widget but it's not made any change to the wording, it's still presenting 'please select your issue' - am I missing something?
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Dawn Anderson a ajouté un commentaire,
Hi Team We were a customer prior to the below date, does this mean we can have up to 15 without social messaging add-on?
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Dawn Anderson a ajouté un commentaire,
Hi Sorry, another question! When I add this in it's bringing me to a log in screen? Would the roly end-user be same as anonymous? If so, what would I need to enter as end user please? Regards
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Dawn Anderson a ajouté un commentaire,
Hi I'm new to coding and need some help, when you say it needs to go inside the below - is this within the brackets of function? $(document).ready(function() {
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Dawn Anderson a ajouté un commentaire,
Hi Team We did a search using a certain keyword and it's returning an article that has no mention of this word or label - do we know how the answerbot knows what to return? Thank
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Dawn Anderson a ajouté un commentaire,
Hi Team We use proactive chat for one of our departments, however having deployed answerbot how can we get this to populate? We have tried using a hyperlink to the HC article but it's not popping u...