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kiran

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  • Activité totale 5
  • Dernière activité
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Dernière activité effectuée par kiran
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    kiran a ajouté un commentaire,

    1. Communauté
    2. Feedback on Talk
    3. option for talk agents to set status

    Hi Jessie, Thanks for your response. Our staff is equipped with GTM(Go To Meeting) to look into customer issues in more detail by screen sharing etc. If the issue not resolved on Talk, we have to s...

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    kiran a créé une publication,

    Transcribe Feature not working as expected

    Répondu
    1. Communauté
    2. Talk Q&A

    The transcribe feature for the Voice mails only detects English language and transcribes but with other language voice mails for example German or Frechn this feature does not work as expected and ...

    • kiran
    • Création
    • 2 abonnés
    • 1 commentaire
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    kiran a ajouté un commentaire,

    1. Communauté
    2. Feedback on Talk
    3. option for talk agents to set status

    We are new to ZenTalk moving from another web based telephony system. However, I found a bit strange to see only two statuses (online, offline) which the teams will struggle when they are on calls ...