Erik

1. Communauté
2. Feedback on Talk
3. option for talk agents to set status

 @Jenny Gillett  - Do you know if this ever made it to the roadmap? We are also interested in this functionality being something natively controlled.  Thank you!

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• Erik
• Création 2 novembre 2018 15:14
• 0 vote

1. Support
2. ...
3. Workflows
4. Creating and managing automations for time-based events

@Heather R - I have a requirement to send a notification when a ticket has a tag added to it and more than 5 minutes have elapsed since it was updated. I understand automation was not designed to h...

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• Erik
• Création 17 septembre 2018 16:01
• 1 vote