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Mindy Copenhaver

  • Activité totale
    19
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    9
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    6

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Dernière activité effectuée par Mindy Copenhaver
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    Mindy Copenhaver a ajouté un commentaire,

    Are call recordings still paused while in the process of transferring? Do they resume once you add to call? This is how we maintain PCI compliance with sensitive information so we need to verify th...

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    Mindy Copenhaver a ajouté un commentaire,

    I'm amazed that this doesn't exist. Having to maintain articles in multiple locations is very difficult and often leads to something being missed. Each article should have the option of brands to b...

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    Mindy Copenhaver a créé une publication,

    Ability to better navigate a recording

    We would like to request the ability to better navigate a recording. For long recordings, the short slider bar is very difficult to accurately move.  Some much appreciated abilities would be: 1. Ab...

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    Mindy Copenhaver a créé une publication,

    Ability to move a call recording between tickets

    We would like to request the ability to move a call recording between tickets. Our tickets often require multiple calls, we know we can put all outbound calls in the same ticket, but we often get c...