
Katie Dougherty
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Activité totale424
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés2 utilisateurs
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Votes12
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Abonnements216
Aperçu des activités
Dernière activité effectuée par Katie Dougherty-
Katie Dougherty a ajouté un commentaire,
Hi Lauren Williams, While it is not possible at this time to download a list of articles and corresponding labels from the product, I found a few posts where other options are discussed: Use the...
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Katie Dougherty a ajouté un commentaire,
Thank you for the clarification, Greg Williams. You should be able to preview the HTML code in the Email templates section of your Email settings (see my screenshot below). The next step would be t...
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Katie Dougherty a ajouté un commentaire,
Hi Big Sur, Thanks for reaching out! I believe these articles should address your question: How do I remove the ability for customers to sign up to our account? How can I completely hide the sign...
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Katie Dougherty a ajouté un commentaire,
Hi Doug Overton, You are correct that in order to be presented with template options in the Knowledge Capture App, you will need to apply the KCTemplate label to the article. That being said, thes...
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Katie Dougherty a ajouté un commentaire,
Hi Greg Williams, Are you referring to previewing a ticket in a view? If so, you can hover over the ticket for a short preview of the contents of the ticket. Formatting applied to ticket comments ...
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Katie Dougherty a ajouté un commentaire,
Hi Zak Wilkowski, Currently, it is not possible to send automated emails from within Sell. That being said, please feel free to post this feedback in the Zendesk Sell Community Feedback section! A ...
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Katie Dougherty a ajouté un commentaire,
Hi David er, If you are interested in Sell's Voice feature, the best place to start is with the article: Enabling Sell Voice! To answer your question, the Voice feature cannot transfer live calls, ...
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Katie Dougherty a ajouté un commentaire,
Hi Djalma S. Araújo, I apologize for responding in English, but I saw your post and thought I could offer some helpful resources! My understanding is you are looking to integrate with an online pa...
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Katie Dougherty a ajouté un commentaire,
Hi Parinitha Kiran, It is not possible to add custom fields to the appointment details at this time. Any additional information can be included in the Description section when creating an appointme...
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Katie Dougherty a ajouté un commentaire,
Hi Eugene, An admin on the account will need to remove one seat if you do not plan to have another user fill the 9th seat on your account. We do not offer refunds for unused seats and any downgrade...