Avatar

Michael

I'm a director of product support for a SaaS company called NinjaRMM; providing a cloud solution for the Managed Services and Endpoint IT industries.

  • Activité totale 17
  • Dernière activité
  • Membre depuis
  • Abonné à 0 utilisateur
  • Abonnés 0 utilisateur
  • Votes 11
  • Abonnements 4

Aperçu des activités

Dernière activité effectuée par Michael
  • Avatar

    Michael a ajouté un commentaire,

    Very helpful suggestions, team.  Thank you.  I'm in the process of building out a revised community layout - more similar to how you (zendesk) have yours - product specific, rather than a catch-all...

  • Avatar

    Michael a créé une publication,

    Feature Request Management?

    Does anyone else have a "feature request" section for their community?   If so, how are you managing tracking, responses, etc? Should this be a separate Brand to be managed by the product team? Any...