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Kinjal Parekh

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  • Activité totale 49
  • Dernière activité
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  • Abonnés 0 utilisateur
  • Votes 1
  • Abonnements 21

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Dernière activité effectuée par Kinjal Parekh
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    Kinjal Parekh a créé une publication,

    Community topic list page template

    1. Communauté
    2. Guide Q&A

    Hi, I have got a category called community where I have the basic three blocks - Getting started, general features and feature request for all the community posts. However, if I click on any of the...

    • Kinjal Parekh
    • Création
    • 2 abonnés
    • 1 commentaire
    • 0 vote
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    Kinjal Parekh a créé une publication,

    Hide zendesk(ticket) platform tab from user end

    1. Communauté
    2. Support Q&A

    Hi, In my portal, I have got a button on the home page which actually helps agents and managers to switch over between the help centre and their tickets management platform. However I am looking ...

    • Kinjal Parekh
    • Création
    • 3 abonnés
    • 1 commentaire
    • 0 vote
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    Kinjal Parekh a créé une publication,

    Search for a ticket

    1. Communauté
    2. Guide Q&A

    Hi, I am looking for a functionality in my request page, where when users types the ticket ID in the search bar, that particular ticket shows up as the result. Currently, my search bar is simply se...

    • Kinjal Parekh
    • Création
    • 4 abonnés
    • 3 commentaires
    • 0 vote
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    Kinjal Parekh a créé une publication,

    'Export' function to pull an excel report of all the tickets

    1. Communauté
    2. Guide Q&A

    Hi, I am looking to create a 'Export' function in the 'My Request' page. This function will enable our users to export and download the list of all the tickets generated by them including all the f...

    • Kinjal Parekh
    • Création
    • 2 abonnés
    • 1 commentaire
    • 0 vote
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    Kinjal Parekh a créé une publication,

    Move 'My activities' module into a section

    1. Communauté
    2. Guide Q&A

    Hi, I have made a category called support, where I am looking to draw the entire 'My activities' part in it which includes request, following and contribution. Can someone please help me as to how ...

    • Kinjal Parekh
    • Création
    • 2 abonnés
    • 1 commentaire
    • 0 vote
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    Kinjal Parekh a créé une publication,

    Quiz in Community

    1. Communauté
    2. Support Q&A

    Hi, I am looking to develop a quiz module for my internal staff for training. Is there any chance if I can develop a quiz directly on the portal. If yes, then can someone please help me with the co...

    • Kinjal Parekh
    • Création
    • 2 abonnés
    • 1 commentaire
    • 0 vote
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    Kinjal Parekh a ajouté un commentaire,

    1. Communauté
    2. Chat Q&A
    3. Chat Widget

    Thank you for your help Ramin. Really appreciated.!!

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    Kinjal Parekh a ajouté un commentaire,

    1. Communauté
    2. Guide Q&A
    3. Editing fields in Submit a ticket request form

    Thank you Brett. Appreciated!!

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    Kinjal Parekh a ajouté un commentaire,

    1. Communauté
    2. Guide Q&A
    3. New Post Button

    This works perfectly well. Thank you heaps for your help.!!  

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    Kinjal Parekh a ajouté un commentaire,

    1. Communauté
    2. Guide Q&A
    3. New Post Button

    Hi Nicole, Thanks for getting back to this. However, can you please give me some more details as to how can I do it. Cheers