Holger Winkelmann
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Dernière activité effectuée par Holger Winkelmann-
Holger Winkelmann a créé une publication,
Assigning external numbers to a brand
Hello, we still are in urgent need of a feature in talk. We developed several brands now. All our telephony works via external numbers because these numbers are well know by our customers and are s...
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Holger Winkelmann a ajouté un commentaire,
We also do need exactly what the post creator wrote. How is the status for this today? It has been a while... best regards Holger
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Holger Winkelmann a ajouté un commentaire,
Hello, I am a bit disappointed that no reply has been given yet on this topic. This is very vital for operating correctly. At this point I do have a ticket that I cannot callback without triggeri...
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Holger Winkelmann a ajouté un commentaire,
Might be related to https://support.zendesk.com/hc/en-us/community/posts/360043756354
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Holger Winkelmann a créé une publication,
callout numbers linking to specific agents or agent-groups
Hello, I contacted the support which suggested to file a feature request here. The ticket I am referring is 5395857. We have 2 Zendesknumbers in our account and also added a custom number to use. W...
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Holger Winkelmann a ajouté un commentaire,
hello - I am an admin in Zendesk Support and we have an employee in zendesk SELL - We have taken the following steps: 1. I as Support Admin have installed the APP in Support2. employee has set up t...
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Holger Winkelmann a ajouté un commentaire,
Absolutely agree, we file a similar request too. Hopefully there will be a solution (app) soon. :)