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Chris Lowe

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Dernière activité effectuée par Chris Lowe
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    Chris Lowe a ajouté un commentaire,

    Hi Zendesk, Add another plus one to this feature request. We use guide for documenting instruction sets, it is critical that any changes are notified to our technician end users. Please, please, pl...

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    Chris Lowe a ajouté un commentaire,

    Is there a list of what the default triggers should look like?  Are the screenshots in this article showing the default triggers? As a reference in the unlikely event one forgot to clone before cha...

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    Chris Lowe a ajouté un commentaire,

    Thanks for the reply Sebastian. After scouring the forums for literally hours, I logged this request because there is nothing else that matched my simple requirement.  There are threads in the foru...

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    Chris Lowe a créé une publication,

    Set task ticket due date via macro.

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    I cannot seem to access the Task Due date from a Macro. Pretty simple request, I want to create a macro that Agents use to set the Type to Task, Priority to Normal and Due date to today. We receive...

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    Chris Lowe a créé une publication,

    section parent id API call not working

    Hi All,   New to Zendesk. I've been experimenting with the API code from ScottH to export a list of articles from our Guide. I have the list of articles exported successfully (thanks scott) but I n...