David Gillespie

1. Communauté
2. Zendesk Support EAP - Discord Integration

We’re excited to announce a new Discord integration will be released for general availability on March 22nd, 2021.  Since launching the original Discord integration for EAP in 2018, we’ve listened ...

• David Gillespie
• Création 4 mars 2021 03:51
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Support EAP - Discord Integration

As part of the updates we're making to the integration, our engineering team need to make some changes which will require a 2 hr outage on Tuesday December 8th 2020 at 10AM EST. The bot will be una...

• David Gillespie
• Création 3 décembre 2020 04:21
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Integration EAP - Shopify Events & Profiles for Sunshine

We are excited to announce the Early Access Program for the new Shopify integration for Support & Chat! Overview The new integration rationalises the Chat and Support into a single integration that...

• David Gillespie
• Modifié 9 septembre 2020 07:56
• 5 abonnés
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Support EAP - Discord Integration

As part of the updates we're making to the integration, our engineering team need to make some changes which will require a 60 min outage on Wednesday (June 10th 2020) at 10AM EST. The bot will be ...

• David Gillespie
• Création 8 juin 2020 05:23
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Integration EAP - Shopify Events & Profiles for Sunshine

It's my pleasure to announce the release of multiple storefronts! You can now integrate multiple Shopify storefronts from within Admin Center. Each store will have its own sidebar app in Support an...

• David Gillespie
• Création 26 mai 2020 04:30
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Integration EAP - Shopify Events & Profiles for Sunshine

Hi EAP participants, We're deploying multi-storefront next week! In order to deploy this change, we'll required a short outage (approx. 30 mins) to the Admin Center. During this time, customers won...

• David Gillespie
• Modifié 25 mai 2020 03:05
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Support EAP - Discord Integration

As part of the updates we're making to the integration, our engineering team need to make some changes which will require a 30 min outage tomorrow (Tuesday May 19th 2020) at 8AM PST. The bot will b...

• David Gillespie
• Création 18 mai 2020 23:03
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Support EAP - Discord Integration

As part of the updates we're making to the integration, our engineering team need to make some changes which will require a 1 hour outage tomorrow (Thursday Feb 6th 2020) at 5AM PT. The bot will be...

• David Gillespie
• Modifié 5 février 2020 22:26
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Integration EAP - Shopify Events & Profiles for Sunshine

We want to hear what you have to say about this feature because ultimately we're building it for you. Below, you can find some guidelines on the best ways to let us know what you think. Where to gi...

• David Gillespie
• Création 3 février 2020 06:42
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Support EAP - Discord Integration

A quick update on the recent issues with the Discord integration and the Bot going offline. Our engineering team have been working over the break to resolve the issues with the integration, they be...

• David Gillespie
• Modifié 14 janvier 2020 00:03
• 3 abonnés
• 5 commentaires
• 0 vote