
Rhys Dopheide
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Activité totale29
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Dernière activité
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Votes17
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Abonnements6
Aperçu des activités
Dernière activité effectuée par Rhys Dopheide-
Rhys Dopheide a ajouté un commentaire,
entering the Field in a chat would be fantastic. we are using the same Fields for Calls & Emails & when a chat ends, the agent solves the chat ticket with the exact same form. for a call or email. ...
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Rhys Dopheide a ajouté un commentaire,
Jumping in here to add my voice to this. this is a major issue as many of our customers will not click the end chat.
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Rhys Dopheide a ajouté un commentaire,
Jumping in here to add my voice to this. this is a major issue as many of our customers will not click the end chat.
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Rhys Dopheide a ajouté un commentaire,
this would be interesting.... even to have a inbuilt ticker or pop up in the agent screen so that when important events occur. the news can be pushed to staff.
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Rhys Dopheide a ajouté un commentaire,
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Rhys Dopheide a ajouté un commentaire,
adding my voice to this one. a desktop app linked to zendesk should be an easy way to trigger an external sound when an incoming call happens