Robert
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Dernière activité effectuée par Robert-
Robert a créé une publication,
Limit Access to Certain Tickets to a Specific Admin and Two Agents
Hello: Product: Zendesk Support Scenario (hypothetical) Three Full Administrators 15 Agents Need ONE of the three Administrators and TWO of the Agents to be the ONLY ones to be able to see certain...
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Robert a ajouté un commentaire,
Thank you! :) I noticed when you select one of the forms from the dropdown list, it brings you to the form but then reverts the name of that from back to "Select One"...Is there a way to keep the ...
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Robert a créé une publication,
Multiple Forms Dropdown List - Change Default Value from "-" to "Select One"
RéponduHello:We have multiple ticket forms available in a drop-down list for end users on the main support request form page. The default drop-down list value is a dash; however, how do we change the dash...
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Robert a créé une publication,
Experience / Feedback with Sweethawk, Myndbend, and Lovestock & Leaf Apps?
Does anyone have experience working with the following Apps? Any Feedback? It seems that they share similar functionalities and I would like to narrow down the differences, pros/cons, etc. Sweetha...