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Mason Bjerke

  • Activité totale
    9
  • Dernière activité
  • Membre depuis
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    0 utilisateur
  • Abonnés
    0 utilisateur
  • Votes
    2
  • Abonnements
    3

Aperçu des activités

Dernière activité effectuée par Mason Bjerke
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    Mason Bjerke a créé une publication,

    Hide certain forms from certain groups or agents

    1. Communauté
    2. Feedback on Support

    Hello Team, I really wish there was a way to hide certain ticket forms from certain groups or agents. That way certain groups are only using the forms that they should be! Thank you! Mason Bjerke

    • Mason Bjerke
    • Création
    • 3 abonnés
    • 2 commentaires
    • 2 votes
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    Mason Bjerke a ajouté un commentaire,

    1. Communauté
    2. Support Q&A
    3. Outlook button to create new email to ZenDesk

    Andrew J That does work nicely for one user. I was hoping to roll out something to our domain. A button on everyone's top pane in Outlook, like the ZenDesk add-in. We have too many users in our dom...

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    Mason Bjerke a créé une publication,

    Outlook button to create new email to ZenDesk

    1. Communauté
    2. Support Q&A

    Hello All, I know there is an ZenDesk Add-in to forward an existing email to ZenDesk to create a ticket but I was wondering if there was any add-ins or custom add-ins that have been created to crea...

    • Mason Bjerke
    • Création
    • 2 abonnés
    • 2 commentaires
    • 0 vote
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    Mason Bjerke a ajouté un commentaire,

    1. Talk
    2. ...
    3. Agent guide for Talk
    4. Setting your Talk agent state

    I noticed that setting agent state in the mobile app still states that support for iOS is still to be added soon after 8 months. Has this been implemented or do we have an time we think it will be ...