Guavus
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Dernière activité effectuée par Guavus-
Guavus a ajouté un commentaire,
Hello Zendesk team, This has not been updated since 2018, is there new progress for this feature.
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Guavus a créé une publication,
Ticket updates are pre-populated in new update box
Community, Some of my users are experiencing the following odd behavior. After entering an update in a ticket and submitting with a status the update is moved to the ticket contents as is expected...
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Guavus a créé une publication,
Custom SLA creation
RéponduComing over from Salesforce where i was using Entitlements to control fields for 1st technical Contact Restoration Date Resolution Date. I am looking at the current Service Level Agreements settin...