Bart
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Activité totale131
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Dernière activité
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Votes13
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Abonnements53
Aperçu des activités
Dernière activité effectuée par Bart-
Bart a ajouté un commentaire,
Eugene Orman, No need to apologize. We all knew explore was replacing Insights came 5th of Feb. But it's unfortunate that these were not replaced 1:1. The reporting Icon to the left of Zendesk no...
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Bart a ajouté un commentaire,
That's a shame Greg, Because I was under the impression that these would remain as mentioned 9 months ago here. Hopefully, these kinds of changes are thought through as Zendesk develops other core...
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Bart a ajouté un commentaire,
Chandra Robrock, This is well known to us, and we have a ton of other explore dashboards we've built over the years, but this reporting section with the three bars on the left of the dashboard wit...
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Bart a ajouté un commentaire,
I was under the impression that this functionality would actually be replicated just run on Explore Stats - https://support.zendesk.com/hc/en-us/community/posts/360044274613-Original-Insights-Repor...
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Bart a ajouté un commentaire,
Zendesk, Guys. The whole dashboard reporting section is gone. All you got left is the Knowledge base and Community and Search sections left: Please create a dashboard where those previous values w...
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Bart a ajouté un commentaire,
Heya Chris Stock, Thanks for the suggestions. We've only used it for a few months, but adding in a filter actually populated it. One thing that doesn't work however is if I add to the filtered se...
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Bart a ajouté un commentaire,
Jessica Blake, I'm trying to get just a list of rated good tickets by ID excluding certain topics. And everything works except when I apply the TICKET ID requirement. I've also added count of tic...
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Bart a ajouté un commentaire,
Rob Stack, Thanks for the update. Are there plans to include the community section of the help center by votes / comments etc. Will there be options to report on which end user / email left comme...
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Bart a ajouté un commentaire,
Rob Stack, Glad to see this come through. How do we gain access to this. I noticed that there is a gradual release to this - but what timeframe are we looking at? Thanks
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Bart a ajouté un commentaire,
Rob Stack, Is there a way to filter dashboards / queries where they have been publicly shared. Sometimes we need to update the password when a business changes staff and they need to remove the op...