Kirill Ivanov

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Activité récente par Kirill Ivanov Activité récente Votes
  • Malagasy language support

    Hello Zendesk Team! Please consider adding the Malagasy language to your system. We encountered difficulties in customizing the chat widget. The widget does not support Malagasy in any way. Unfortu...

  • A tool or script to translate widget concierge to another language

    Hello Team!Please consider adding the function of translating the "Concierge" widget into other languages.We have a few different domains with two different languages (English and French)Unfortunat...

  • Creation of additional dropdown fields.


    Hello.We have a need for additional dropdown fields.When working with tickets, our agents must affix the "Type" and "Priority" of the ticket.We have created the field "Contact reason". The followin...

  • Separation of customers by language, in the chat application

    Hello. I would like to suggest the following improvement in the Chat application.Separation of customers by language of their treatment. We are faced with such a situation that we need to separate ...

  • Agent Chat History

    https://support.zendesk.com/hc/en-us/community/posts/360029592793-Agent-to-Agent-Chat-History-for-Admins-Only?input_string=Agent%20Chat%20History#comment-overview Hello. In the post at the link abo...