Katarzyna Karpinska

1. Zendesk updates
2. Announcements
3. Announcing an updated article management experience in Guide

Cécile Luft, This is an excellent suggestion. I'll log it as an improvement to the feature. Thank you for that.

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• Katarzyna Karpinska
• Création 24 février 2021 10:40
• 0 vote

1. Communauté
2. Zendesk Guide EAP - Content Blocks
3. How do I provide feedback for the Content Blocks EAP?

Maria Siritcyna Thank you for reporting this problem, I'll raise a ticket for to investigate it in more detail.

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• Katarzyna Karpinska
• Création 24 février 2021 10:16
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1. Communauté
2. Zendesk Guide EAP - Content Blocks
3. Content Blocks: The Good, The Bad, and our Wishlist

David Bjorgen Thank you for this explanation. I wonder if what you are describing is not already available under "Unlink" option. When you place a "global" content block in an article and unlink it...

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• Katarzyna Karpinska
• Création 8 février 2021 15:24
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1. Communauté
2. Zendesk Guide EAP - Content Blocks
3. Categorize Content Blocks and/or increase 'Insert content block' list limit

Paul Kiersey Thank you for this, and yes we are planning to add image support to content blocks in near future :)

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• Katarzyna Karpinska
• Création 5 février 2021 08:29
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1. Communauté
2. Zendesk Guide EAP - Content Blocks
3. Content Blocks: The Good, The Bad, and our Wishlist

Hi David Bjorgen Thanks for your feedback it's really great! And the mockups bring it to another level! Let me try to answer your asks: A central location (outside the article editor) to manage al...

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• Katarzyna Karpinska
• Création 4 février 2021 16:27
• 0 vote

1. Communauté
2. Zendesk Guide EAP - Content Blocks
3. Categorize Content Blocks and/or increase 'Insert content block' list limit

Hi Paul Kiersey Thanks a lot for your feedback. These are some interesting points and I'm noting them down.  We are not planning any bigger improvements on the insert content block modal at the mom...

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• Katarzyna Karpinska
• Création 4 février 2021 15:02
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1. Communauté
2. Feedback on Guide
3. How do you format tables in Help Center?

Hi All, we know that we have a long way to go when it comes to the experience we are providing in regards to tables. We'll be working on introducing some improvements this year. For a start we've m...

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• Katarzyna Karpinska
• Création 20 janvier 2021 12:20
• 0 vote

1. Communauté
2. Guide Q&A
3. Hyperlinks not working

Hi All, We had a problem with bullet points yesterday. It should be fixed now. Please let me know if you are still experiencing this problem.

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• Katarzyna Karpinska
• Création 19 janvier 2021 08:10
• 0 vote

1. Communauté
2. Zendesk Guide EAP - Content Blocks
3. How do I sign up for the Content Blocks EAP?

Paul Kiersey Thank you for signing up, I'll make sure that you can see content blocks on your account this week. The July 2020 date was for the start of EAP :) and we are planning to have it availa...

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• Katarzyna Karpinska
• Création 18 janvier 2021 15:16
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1. Communauté
2. Zendesk Guide EAP - Content Blocks
3. The desire to improve for Content Block Editor

Hi Danila Slezko, Thank you for your feedback, we expect support for images in Content Blocks this spring, afterward, we'll work on adding tables as well.

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• Katarzyna Karpinska
• Création 13 janvier 2021 08:15
• 0 vote