Katrin Leinweber
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Katrin Leinweber-
Katrin Leinweber a ajouté un commentaire,
Ulrich Spies & Oliver Tietze: I've updated my comment again to clarify a double-meaning that I overlooked before. If the "Columns" button isn't there now, maybe that /agent/apps/advanced-search p...
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Katrin Leinweber a ajouté un commentaire,
Oliver Tietze: I updated item 2. of my comment to clarifiy ;-)
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Katrin Leinweber a ajouté un commentaire,
Hi Ben Van Iten, the onboarding macro is supposed to provide a few safeguards for new hires, i.e. drafting a reply as an internal note that can be reviewed, before being sent to the customer. Since...
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Katrin Leinweber a ajouté un commentaire,
Is it possible to execute a certain macro from within another macro? What I would like to do is: Have an "onboarding" macro that starts a private note containing "DRAFT reply:" followed by the cont...
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Katrin Leinweber a ajouté un commentaire,
Work-around: Conduct a realistic search on your /agent/apps/advanced-search page (via the bottom left loupe symbol, not via the simple search field in the top right) Above the "Results (…)" list, ...