Selena Johns

1. Communauté
2. User Tips & Tricks
3. Request feedback after negative article vote

@Emily Knox I made my "Originated Article" editable by the end-user and added it to the form. It won't display due to the JavaScript - $('.request_custom_fields_360000101915').hide(); I don't think...

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• Selena Johns
• Modifié 8 juin 2018 10:32
• 0 vote

1. Communauté
2. User Tips & Tricks
3. Request feedback after negative article vote

Step 4 was a little different in my help centre - "article-vote-controls" needed to be changed to "article-votes-controls" in the script.  Thanks for the easy to follow steps. From a cut-and-paste ...

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• Selena Johns
• Création 8 juin 2018 10:25
• 1 vote

1. Communauté
2. User Tips & Tricks
3. Help Center Custom Responsive Theme #1

@Wes - I've setup a new trial account for testing and worked out my problem. A few of my Categories have & in the name. Once I removed this the Home Page worked great.

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• Selena Johns
• Création 20 mars 2014 06:42
• 0 vote

1. Communauté
2. User Tips & Tricks
3. Help Center Custom Responsive Theme #1

My plan is currently 'regular' so we don't have the sandbox feature. I did however apply the files without publishing them to see how it would look with our data.... it was oh so pretty! A little ...

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• Selena Johns
• Création 20 mars 2014 02:44
• 0 vote

1. Communauté
2. User Tips & Tricks
3. Help Center – Adding icons into your theme

Thanks Wes! This inspired me to add a icon to the 'see-all-articles' link in the Section page.  

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• Selena Johns
• Création 24 octobre 2013 03:01
• 0 vote

1. Communauté
2. User Tips & Tricks
3. Change the "Featured Article" star to a bullet or other character in Help Center

I used this in the 'Section page' and added a little colour with css. Thanks for the tip!

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• Selena Johns
• Création 24 octobre 2013 02:40
• 0 vote